Privacy Policy

HeyMira — AI Astrology Platform
Last updated: April 21, 2026

1. Who We Are

HeyMira is operated by MB HeyMira, a private limited liability company (Mažoji bendrija) registered in the Republic of Lithuania.

• Legal name: MB Heymira
• Company code (įmonės kodas): 307651397
• Registered office: Perkūnkiemio g. 19, Vilnius, LT-12120, Lithuania
• Activity classification: EVRK 62.10.90
• Contact: [email protected]

2. What Data We Collect

When you use HeyMira, we collect:

• Birth data: name, date of birth, time of birth (if provided), and place of birth — required to build your natal chart
• Telegram user ID and username — to identify your account
• Chat messages — your questions and our responses, stored to provide conversation memory and improve service quality
• Subscription and payment data — processed by Telegram Stars (Telegram's built-in payment system); we do not store credit card numbers or bank details
• Technical data — timestamps, message counts, and usage statistics

3. How We Use Your Data

We use your data to:

• Build and store your natal chart
• Generate personalized daily forecasts
• Provide AI-powered astrological consultations
• Process subscriptions and purchases
• Improve service quality and fix bugs
• Send daily forecasts and occasional notifications

We do not use your data for advertising. We do not sell your data to third parties.

4. AI Processing

HeyMira uses third-party AI service providers to generate personalized responses, natal chart interpretations, forecasts, and compatibility reports. These providers process your data solely for the purpose of generating responses and operate under their own data protection policies.

Data may be transferred to providers based in the United States and other jurisdictions with appropriate safeguards in place (including Standard Contractual Clauses where applicable). We minimize the data sent to only what is necessary for generating responses.

For the current list of our AI subprocessors, please contact us at [email protected]

5. Data Storage and Security

• Your data is stored on secure servers
• Chat history is retained for the duration of your use of the service
• Birth data is retained to maintain your natal chart profile
• We implement reasonable technical measures to protect your data

6. Data Retention

• Active users: data is retained as long as you use the service
• Inactive users: data may be retained for up to 24 months after last activity
• Deletion requests: you can request deletion of all your data at any time by contacting [email protected]

7. Your Rights (GDPR)

As we are based in the EU, you have the following rights under GDPR:

• Access — request a copy of your personal data
• Rectification — correct inaccurate data
• Erasure — request deletion of your data ("right to be forgotten")
• Portability — receive your data in a machine-readable format
• Objection — object to processing of your data
• Restriction — request limitation of processing

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. Children

HeyMira is not intended for children under 13. We do not knowingly collect data from children under 13. If you believe a child under 13 has provided us with personal data, please contact us at [email protected].

9. Cookies

HeyMira operates as a Telegram bot and does not use cookies. Our website (heymira.live) may use minimal technical cookies for functionality.

10. Third-Party Services

We use the following third-party services:

• Telegram — messaging platform
• Telegram Stars — payment processing (managed by Telegram)
• Google Play / App Store — future payment processing for mobile apps

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of HeyMira after changes constitutes acceptance of the updated policy.

12. Contact

For any privacy-related questions or requests:

Email: [email protected]
Data Controller: MB HeyMira, company code 307651397, Perkūnkiemio g. 19, Vilnius, LT-12120, Lithuania